As long established letting and management agents in North London, we are proud to be accredited by all significant professional bodies upholding standards and investing in training in our profession.
We are accredited members of the National Approved Letting Scheme. NALS is the most respected and recognised scheme of its type, offering complete peace of mind for tenants and landlords. As accredited members, you can have confidence that we have agreed to; meet defined standards of customer service; be part of a Client Money Protection Scheme; have a written customer complaints procedure offering independent redress through an ombudsman; have current Professional Indemnity Insurance; and have a designated client bank account.
Ariston are Members of The Guild of Letting and Management, a membership organisation dedicated to maintaining and raising standards of integrity, transparency and professionalism in the residential lettings and management industry. The Guild fulfils our staff training requirements and keeps us up to date with the rapid legislative changes effecting the profession.
We are Members of The Property Ombudsman. The Property Ombudsman has jurisdiction over complaints relating to sales, lettings, commercial and overseas property transactions. As Members of the TPO, you can be confident about our approach in our dealings with actual and potential buyers and sellers of residential property or lettings. As we are lettings and property management agents, we have also subscribed to the TPO Code of Practice for Letting Agents.
Safe Agent is a mark denoting firms that protect landlords' and tenants' money through Client Money Protection schemes.
There are several schemes in the sector, operated by ARLA, the Law Society, NALS, RICS and UKALA, to which agents voluntarily belong.
The schemes provide accreditation and/or regulation, and are completely independent from us, as the letting agent. They do not act on our behalf, nor have any duty of care to us.
The scope of their Client Money Protection schemes varies. Ariston Property is a member of NALS.