Once you have decided on a property, you will need to reserve it by paying a 'holding or goodwill deposit', usually equivalent to two week's rent. The holding deposit will need to be in cash or in received in our bank account in cleared funds. Assuming your reference are acceptable and the tenancy goes ahead, the holding deposit is will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeited if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

Payment of the holding deposit may be made direct into our bank account after you have seen the property but the property can only be reserved for you once the details of the let have been agreed and referencing forms have been completed. If applicants decide to reserve a property before actually viewing it then a 7 day cooling period applies during time they can change their mind.